FedEx or UPS: Which is best package delivery service?

  • FedEx
  • UPS
Please select one to answer and see the result

Answers

FedEx - 64UPS - 89
  • Anonymous . 3+ yrs. ago
Xxxxxx
  • Anonymous . 3+ yrs. ago
FedEx is much faster than UPS and I love the speedy service.
  • Anonymous . 3+ yrs. ago
No union
  • Anonymous . 3+ yrs. ago
Better service policies
  • Anonymous . 3+ yrs. ago
Prompt, better prices.
  • Anonymous . 3+ yrs. ago
On time service, exceptional employee attitude driven to serve the customer
  • Anonymous . 3+ yrs. ago
Workers don't unionize, so they're is no possibility that your package will be undelivered at a blink of an eye. FedEx has standards for all it's employees to abide buy in which they have to test for each year (sometimes twice annually), as UPS just hires people off the streets and works them like they're pieces of meat resulting in employees having less care of the packages that go through the conveyor belt. FedEx has principles, values, and builds on the success of each team member, while UPS chews them up and spits them out.
  • Anonymous . 3+ yrs. ago
I like them
  • Anonymous . 3+ yrs. ago
Every item i've had shipped/delivered by/from UPS has ALWAYS gotten damaged, or broken in transit, and they say "it's not our fault". On the contrary, anything i've had shipped via FedEx is always on time, and the package,and contents is/are always in pristine condition! I feel bad for anyone who chooses UPS
  • Anonymous . 3+ yrs. ago
faster
  • Anonymous . 3+ yrs. ago
UPS keeps on missing promised delivery dates. FedEx is ALWAYS on time.
  • Anonymous . 3+ yrs. ago
Saturday delivery is a big plus in my books
  • Anonymous . 3+ yrs. ago
no
  • Anonymous . 3+ yrs. ago
UPS is very slow. Does not deliver on Saturday.
  • Anonymous . 3+ yrs. ago
Fedex is usually more timely, especially when it comes to priority mail.
  • Anonymous . 3+ yrs. ago
I have used them for decades.
  • Anonymous . 3+ yrs. ago
They are always on time
  • Anonymous . 3+ yrs. ago
UPS is a terrible mess of Dookie-stained slow-pokes.
  • Anonymous . 3+ yrs. ago
When it absolutely has to be there by 10:30..IT IS!
  • Anonymous . 3+ yrs. ago
I tend to receive packages sooner when they come via FedEx, even when using the same shipping speed. I am also fond of FedEx's Saturday deliveries, which UPS (at least in my area) does not offer. If I order something on Thursday night with a two day shipping speed, it will typically arrive on Saturday from FedEx, vs Monday from UPS. I also recieve shipments earlier in the day (around 2:00 PM on average) from FedEx vs UPS (which usually arrive anywhere from 7:00 PM to 8:00 PM).
  • Anonymous . 3+ yrs. ago
Better Customer Service. Ground is quicker
  • Anonymous . 3+ yrs. ago
My delivery person for fedex ground is the best ever alway happy with :)
  • Anonymous . 3+ yrs. ago
More reliable for me by far over the years
  • Anonymous . 3+ yrs. ago
Because they're AWESOME!
  • Anonymous . 3+ yrs. ago
they be so airtight
  • Anonymous . 3+ yrs. ago
ye FedEx has the hops
  • Anonymous . 3+ yrs. ago
LESS PACKAGES DAMAGED AND QUICKER
  • Anonymous . 3+ yrs. ago
idk I just think fedex is better and the have an arrow in their name between the Ex. look nxt time u see a fedex truck
  • Anonymous . 3+ yrs. ago
ghygfcgfxcgc hftyh
  • Anonymous . 3+ yrs. ago
UPS aren't too customer friendly
  • Anonymous . 3+ yrs. ago
ups is known for losing and destroying packages shipped with them.
If they loose your package try finding someone who cares. They are reckless beyond reason.
Fed Ex occasionally misroutes a package but you will get a real person when you call and they will stay with you throughout the process of locating the package. I have never had a damaged product when shipping with them.
  • Anonymous . 3+ yrs. ago
yo momma
  • Anonymous . 3+ yrs. ago
i work for them and i had boxes from ups that came and my goods were always damaged
  • Anonymous . 3+ yrs. ago
becouse FedEx focuse was short term and they started more on considration on small market by offering better srvices then UPS
  • Anonymous . 3+ yrs. ago
i do all shipments with fedex i like their speed.
  • Anonymous . 3+ yrs. ago
more dependable
  • Anonymous . 3+ yrs. ago
Reliability of meeting commitemnt as well as exceptional customer service standards
  • Anonymous . 3+ yrs. ago
It's dependable and fast!
  • Anonymous . 3+ yrs. ago
FedEx offers Saturday delivery and have quicker delivery when using the standard delivery. UPS standard delivery has taken up to 7 days to deliver a package while FedEx has delivered a package in 2 to 3 days standard delivery. I would choose FedEx as my delivery service if it was offered more often as a choice while shopping online.
  • Anonymous . 3+ yrs. ago
they are open Saturdays and more convenient location for my address.
  • Anonymous . 3+ yrs. ago
BECAUSES THEY HAVE NICER PEOPLE THERE
  • Anonymous . 3+ yrs. ago
Closer to my house
  • Anonymous . 3+ yrs. ago
I have had package delivered by both companies ups will not deliver to a private resident till later in the day were as fedex will deliver to my home during a regular hours.
  • Anonymous . 3+ yrs. ago
Because FedEx cares for it's employees and gives back to it's community
  • Anonymous . 3+ yrs. ago
FedEx is a solutions oriented provider of services with a broad portfolio of services.
  • Anonymous . 3+ yrs. ago
fast service
  • Anonymous . 3+ yrs. ago
fast and friendly
  • Anonymous . 3+ yrs. ago
fedex is faster
  • Anonymous . 3+ yrs. ago
they offer overnight shipping, and ship to alaska, hawaii, puerto rice, and europe.
  • Anonymous . 3+ yrs. ago
Tired of Unions sucking the ecomony dry!
  • Anonymous . 3+ yrs. ago
cause they are no close to 2nd
  • Anonymous . 3+ yrs. ago
I work for them and help them beat UPS in every area of the Business.
  • Anonymous . 3+ yrs. ago
FEDEX larger in the air and connected with the the US Postal service can rapidly catch up with the UPS ground domination.
  • Anonymous . 3+ yrs. ago
Just the best
  • Anonymous . 3+ yrs. ago
Just cus it is. I think.
  • Anonymous . 3+ yrs. ago
UPS SUCKS!
  • Anonymous . 3+ yrs. ago
there employees
  • Anonymous . 3+ yrs. ago
reliability
  • Anonymous . 3+ yrs. ago
People care at Fedex
  • Anonymous . 3+ yrs. ago
because of their logo
  • Anonymous . 3+ yrs. ago
Fewer late, missing and damaged packages and fewer missed pickups.
  • Anonymous . 3+ yrs. ago
Fedex has more accurate package tracking, and has never been late, unlike UPS
  • Anonymous . 3+ yrs. ago
fedex will not leave pkgs outside of people residence as oppose to ups. to file a claim with ups its almost impossible to find a representative who is understanding and hopeful.
  • Anonymous . 3+ yrs. ago
I have worked with several including the now defunked DHL and have never had any luck with UPS on service or with sales reps.
  • Anonymous . 3+ yrs. ago
More reliable , best service
  • Anonymous . 3+ yrs. ago
Because I have experience regarding their secure and consisting packaging go goods.
  • Anonymous . 3+ yrs. ago
I've gotten all of my shipments EARLIER than expected with UPS. Never really tried FedEx, maybe once, but I'm never switching to it!
  • Anonymous . 3+ yrs. ago
cuz fedex sucks ****!
  • Anonymous . 3+ yrs. ago
They don't throw my expensive ****
  • Anonymous . 3+ yrs. ago
Because this season I have missing packages and tracking just says "pending". I have one package and the last date of info was 12/8 and i still have no idea where my package is or when I will receive it.
  • Anonymous . 3+ yrs. ago
Ups is reliable and on time rather than FedEx who are slow and unreliable to its customers
  • Anonymous . 3+ yrs. ago
It just seems like they are much faster. One time we got air with FedEx, and it took almost a whole week to come, but in fact, we took air with UPS, and they came one day short with no damage. I've noticed that UPS understands the word "Fragile", while FedEx doesn't.
  • Anonymous . 3+ yrs. ago
Size matters
  • Anonymous . 3+ yrs. ago
Because they offer better time in service, reliability is outstanding, programing is easy to use, one driver network not multiple. Love these guys
  • Anonymous . 3+ yrs. ago
best service hands down! ordered nxda from a small company pkg sat at the company for days until fedex picked it up. so i paid for next day services and got it 3 days later!
  • Anonymous . 3+ yrs. ago
They have been in business for many years. Retired from there with 29yrs.
  • Anonymous . 3+ yrs. ago
Customer Contact and Customer Satisfaction
  • Anonymous . 3+ yrs. ago
UPS delivers on time. FedEx says "2-day delivery", doesn't count the first day and doesn't count weekends so it takes 4 days, not counting the pickup day (5 days).
  • Anonymous . 3+ yrs. ago
Good
  • Anonymous . 3+ yrs. ago
99 out of 100 ups is all good head to toe quality performance cost tlc on time no excuses...

fedex is 50 out of 100 at best..they just have the same poor quality controls for years now...bad tracking bad pricing worst cust svc...call center mentality really indifferent and un-professional
  • Anonymous . 3+ yrs. ago
With ups you will see just one driver handle all your needs while FedEx will use several
  • Anonymous . 3+ yrs. ago
Mostly used
  • Anonymous . 3+ yrs. ago
It's better.
  • Anonymous . 3+ yrs. ago
FedEx is hard to deal with when you have an issue. I had a small damage claim that was denied for insufficient documentation even though I was told someone contact me with further instructions. I guess they hoped I would go away. Well I am--right next door to the UPS store.
  • Anonymous . 3+ yrs. ago
Faster delivery and more reliable
  • Anonymous . 3+ yrs. ago
Faster
  • Anonymous . 3+ yrs. ago
More locations to service me and price effective
  • Anonymous . 3+ yrs. ago
UPS will pick up both air and ground packages using the same truck. FedEx you have to process the transactions for air separate from ground and also segregate the physical items to be picked up by 2 separate trucks/drivers.
  • Anonymous . 3+ yrs. ago
They have been the most consistent of the two that i have used, plus the package is delivered within an hour of when I normally get deliveries. My area of where i live gets delivered between 4p - 5p by ups.
Fed Ex gets delivered between 9a - 6p.
  • Anonymous . 3+ yrs. ago
Because it's UPS
  • Anonymous . 3+ yrs. ago
Brown does it all
  • Anonymous . 3+ yrs. ago
They are more dependable and serve more areas in the us and abroad
  • Anonymous . 3+ yrs. ago
UPS is a more reliable service, better operations, delivery options and customer service.
  • Anonymous . 3+ yrs. ago
cooler color
  • Anonymous . 3+ yrs. ago
They're faster
  • Anonymous . 3+ yrs. ago
UPS.. always fast, reliable and professional delivery service. Fed EX.. slow, cranky and not custoner service friendly.
  • Anonymous . 3+ yrs. ago
I like my packages to show up on time.
  • Anonymous . 3+ yrs. ago
YA YOU HAS WHATEVER U LIK FOR YO GIRLLLL BRA MY WEKKEENS BE FILLED WITH DAT
  • Anonymous . 3+ yrs. ago
Ya IM ON ONE DDOOO TO T FUAKE AND AWESPM THEY GET MY PACKAGE HERE FOR THE WEEEEKKEENDNSS
  • Anonymous . 3+ yrs. ago
FedEx is non-union!
  • Anonymous . 3+ yrs. ago
The UPS drivers are very courteous. They are really an ornament to a close knit community.
  • Anonymous . 3+ yrs. ago
reliability
  • Anonymous . 3+ yrs. ago
Because ups is the best. Enough said!
  • Anonymous . 3+ yrs. ago
UPS
  • Anonymous . 3+ yrs. ago
They are more consistent, more on time, sometimes ahead of schedule. They are easier to communicate with when there is confusion or an error, have consistent drivers for their ground routes, while FedEx does not. When a UPS driver is lost, they call and get directions, and the package is delivered that same day. When Fedex has the same problem, they do not or are not able to communicate as well with the driver and the package is delayed a day or more. When a package is lost or broken, UPS is much better at handling claims.
  • Anonymous . 3+ yrs. ago
I have 2 packages out..both coming from same area back east...both shipping to same address..ground delivery. FedX was shipped out 1/30/13 with delivery for 2/4 thru 2/7/13 then changed to 2/11/13 then to 2/12/13. UPS was shipped out 2/5/13 with delivery for 2/11/13. Why the delay changes with FedX? Why should it take so much longer to go the same distance and direction? Weather was not a problem then. Both packages were in Phoenix at the same time but FedX let it sit a day or so. I don't think FedX is really equipped to do
ground deliveries. If I'd had the choice when ordering, I would have taken UPS.
  • Anonymous . 3+ yrs. ago
cuz
  • Anonymous . 3+ yrs. ago
Great drivers, courteous, professional and quick.
  • Anonymous . 3+ yrs. ago
In my experience UPS far exceeds FedEx in on time delivery. I am currently trying to access the FedEx web site and it is down. When I was able to access the site it showed package out for delivery yesterday. There was no delivery yesterday and no indication that delivery attempt would be made today. Site indicates held at FedEx location. If I could access the web site, I would have them hold the package for me to pick up since they can't seem to get the package to me. Never had these problems with Big Brown.
  • Anonymous . 3+ yrs. ago
it is better by far!!!!
  • Anonymous . 3+ yrs. ago
great
  • Anonymous . 3+ yrs. ago
great
  • Anonymous . 3+ yrs. ago
fast!!!!!
  • Anonymous . 3+ yrs. ago
awesome
  • Anonymous . 3+ yrs. ago
UPS Drivers are far superior vs. FedEx. They are more accomodating as well. UPS is also far more reliable vs. FedEx.
  • Anonymous . 3+ yrs. ago
More dependable , professional
  • Anonymous . 3+ yrs. ago
Because they are more reliable and have hot drivers!
  • Anonymous . 3+ yrs. ago
Comparing my drivers for each the UPS driver simply treats my packages with more respect. The FedEx driver just leaves my packages anywhere its insulting as a customer.
  • Anonymous . 3+ yrs. ago
Better experience, that's all!
  • Anonymous . 3+ yrs. ago
I've found that UPS is much more reliable and has friendlier customer service.
  • Anonymous . 3+ yrs. ago
Nice , Quick, No Dammage
  • Anonymous . 3+ yrs. ago
Fedex treats their employees like dirt puppets and even though UPS demands a lot from their workers they make sure that they are taken care of after they retire... The way a company takes care of their employees after they have used them up means a lot to me.
  • Anonymous . 3+ yrs. ago
Experince over 4 years dealing with both.
  • Anonymous . 3+ yrs. ago
Fedex forced me to quit my job after i was assaulted.
  • Anonymous . 3+ yrs. ago
jjkj
  • Anonymous . 3+ yrs. ago
I enjoy using UPS services because they have more facilities that are withing a few miles of the main branch and cater to their customers accordingly. I feel that Ups needs to implement better options for pick-up and drop-off services for their clientele.
  • Anonymous . 3+ yrs. ago
Reliable, friendly and reasonably priced
  • Anonymous . 3+ yrs. ago
UPS drivers are more professional. The FedEx ground drivers have held back my delivery because they didn't want to drive out to my rural location until they have enough packages to justify their fuel....no resoluiton for this. Turns out they are not employees-contractors and the FedEx management team can't even do anything about it. terrible service
  • Anonymous . 3+ yrs. ago
Ground deliveries are much earlier than FedEx. The FedEx driver covers three times the area and sometime doesn't make it to my business until after I've already closed
  • Anonymous . 3+ yrs. ago
BETTER COVERAGE, GREAT CUSTOMER SERVICE, BROKERAGE DEPARTMENTS ARE DEDICATED , EASE OF TRANSITION
  • Anonymous . 3+ yrs. ago
cos dey is gret
  • Anonymous . 3+ yrs. ago
UPS is more proffesional.
  • Anonymous . 3+ yrs. ago
The are solid and more experienced.
  • Anonymous . 3+ yrs. ago
UPS has amazingly fast ground shipment, which is the one I use mostly.
  • Anonymous . 3+ yrs. ago
Professional delivery personel.
  • Anonymous . 3+ yrs. ago
i am a upser
  • Anonymous . 3+ yrs. ago
its a lot faster
  • Anonymous . 3+ yrs. ago
we deliver twice as many pkgs as fed-ex per day. our compensation plans for employees are fenominal. Fed-ex has faster service levels especially when it comes to freight
  • Anonymous . 3+ yrs. ago
Ups takes care of its employee workers, while FEDEX separates is two main operating companies which is FEDEX/GROUND/HOME DELIVERY. Therefore, the fedex corporation uses these workers as disposable people who end up not getting paid well added with the fact that they receive no health and welfare benefits and retirement. Inturn UPS has better service levels, while FEDEX EXPRESS and FEDEX GROUND/Home Delivery have packages being delivered on 3 different vans and you never know when they will arive.
  • Anonymous . 3+ yrs. ago
The Best Company
  • Anonymous . 3+ yrs. ago
FedEX apparently provides an estimated delivery date and will hold/delay movement to deliver on that date. They also do not deliver on Saturday's unless you pay extra. UPS delivers on Saturdays, and more often than not delivers earlier than their estimated date.
  • Anonymous . 3+ yrs. ago
Had better experience with them.
  • Anonymous . 3+ yrs. ago
UPS has good customer service and makes sure they compensate accordingly. I just hate it when they say the package is late due to inclement weather condition...other than that everything else is excellent!
  • Anonymous . 3+ yrs. ago
it is a more reliable company.
  • Anonymous . 3+ yrs. ago
They been around for more 100 years vs fedex 30 years
  • Anonymous . 3+ yrs. ago
Because FedEx always loses your darn packages and their customer service stinks, etc.
  • Anonymous . 3+ yrs. ago
FedEx never delivers on time and they never apologize!
  • Anonymous . 3+ yrs. ago
UPS has the bet on time NDA delivery rate.
  • Anonymous . 3+ yrs. ago
fedex is lazy and slow
  • Anonymous . 3+ yrs. ago
please explain why u selected this option
  • Anonymous . 3+ yrs. ago
I have worked at both, UPS is better managed.
  • Anonymous . 3+ yrs. ago
Better infrastructure and net work to leverage
  • Anonymous . 3+ yrs. ago
I chose UPS because they get my packages on time!FedEx is always a week late!

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