Hertz or Avis: Which car rental provider is easiest to deal with?

  • Hertz
  • Avis
Please select one to answer and see the result

Answers

Hertz - 5Avis - 16
  • Anonymous . 3+ yrs. ago
long time ago, in Kauai we had a bad experience with avis. Hertz has always been the4re for us.
  • Anonymous . 3+ yrs. ago
Experience with Hertz and AVIS. Hertz is always better.
  • Anonymous . 3+ yrs. ago
Customer friendly
  • Anonymous . 3+ yrs. ago
avis always has long waits
  • Anonymous . 3+ yrs. ago
A recent previous experience with Avis Rental car customer service at the Bradley International Airport in Hartford, CT left a bitter sweet taste in my mouth.
  • Anonymous . 3+ yrs. ago
Always use them
  • Anonymous . 3+ yrs. ago
Company recently switched to hertz and so far it has been nothing but nightmares, misery and pain. Ive been told that the car i was scheduled to have has already been rented which took over an hour to get into a new car. Ive had to wait on hold in kiosks for annoyingly long amounts of time. With avis, show up, get in and go, simple and easy.
  • Anonymous . 3+ yrs. ago
cause
  • Anonymous . 3+ yrs. ago
They give better upgrades
  • Anonymous . 3+ yrs. ago
Easy to deal
  • Anonymous . 3+ yrs. ago
Avis has a lower deposit being held on your credit card. Hertz charges $200.
  • Anonymous . 3+ yrs. ago
Nicer people, don't have the attitude of hertz staff.
  • Anonymous . 3+ yrs. ago
preferred service and very accomodating.
  • Anonymous . 3+ yrs. ago
EXCELLENT SERVICES
  • Anonymous . 3+ yrs. ago
Better customer service
  • Anonymous . 3+ yrs. ago
shuttle takes you directly too your rented vehicle without having to go into office. saves time and less time carrying luggage around with you. always when using your wizard card.
  • Anonymous . 3+ yrs. ago
cheaper
  • Anonymous . 3+ yrs. ago
avis provides excellent customer service...
  • Anonymous . 3+ yrs. ago
I have always had excellent service and cars with Avis compared to other companies, and they are my first choice when renting.
  • Anonymous . 3+ yrs. ago
just choosed it thats all
  • Anonymous . 3+ yrs. ago
I've been a long-time Avis customer. I tried Hertz for a couple rentals from LAX. Hertz has higher prices, less courteous staff, and the service was not as good.

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