a better customer experience, insurance on their jewelry is priceless, quality of customer service and the associates take the time to listen and go out of there way to help
Cuz!!! Lol
My wedding set has been in for repairs 13 times in the last year and half.The only trade they offered was for a non certified diamond and stones were yellow. My ring is beautiful in near colorless AND certified. The staff is rude and not compassionate. I didnt even have my wedding band for our first anniversary.
Lots of funk
My Sisters engagement/wedding ring was purchased at Zales. When looking at it, it for one, seemed fake (very big yet diamonds look cloudy). However, she says she paid $5,000 for it. Theres just no way that it is a $5,000 ring. Whereas my stiter-in-law's wedding right was purchased at Kay Jewelers. It's an antique looking ring, and the diamonds are beautiful!! I could totally tell the difference. Now I'm in search for mine and my fiance's wedding ring, and I am absolutely going with Kay Jewelers:)
prices
I had bouth in this store a couple times and the quality if the merchandise is excellente, they have great customer service and they are willing to help you with any problem with the merchandise.
My diamond is best
Better quality
very satisfied with clarity and price
I own several Diamond pieces and have traded up as well with Kay's. i am very pleased with their prices, trade up policy's and the quality of merchandise. Their customer service is outstanding as well.
cheaper
Worked for Kay for years.
every kiss begins with kay
Better Reviews and have always been given Kay Jewelry products so I know they are liked the people who give the gifts.
Love th eprices
I purchased diamonds from them before and I used their trade in program. They are very friendly and I love their jewelry.
Better quality of bridal sets !
Better selection of designer jewelry - especially wedding sets. Seem to be of better quality as well.
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i just checked both sites lol
Kay always has exactly what I want and the staff is as sweet as apple pie. My boyfriend always gets my birthday and valentines day presents from there without having to fork over too much of his paycheck!
Always shop kays. Last Christmas my gift came from Zales and I returned it.
My husbnd recently bought the open hearts bracelet and diamond earrings for my Christmas present. Both very nice and have had many compliments on them. The salesperson was extremely nice and patient with me as I was choosing which one to buy. I will definitely be back. I have my eye on a watch...:)
Kay's Jeweler's definitely sell absolutely stunning diamonds. The Leo Diamond is absolutely breath taking and a lot of their other jewelry are as well. Definitely recommend them!
i love every Kiss begins with K !!
u get credit to pay
I have been with them for many years and have been satisfied and love the trade up program
Experience with the retailer ... lol
nice selection
Cause I said so
Better quality
Kay works hand in hand with Jared and will accept the Jared card. Bought my weeding bands today and received a great deal plus 100$ off each piece which pretty much paid for the lifetime care program. Zales sales associates usually suck and are disrespectful and their quality just isn't there not to mention their crappy insurance policy
There isn’t any comparison between the two. Quality and being reasonably priced is what I look for in jewelry. Kay jewelers delivers just that!!!
I have shopped both and have found the diamonds offered at Zales is usually lower quality than Kays.
Like the quality for the price!!!!
I've done business with zales. I bought a ruby ring on sale and was charged full price and had a bad time trying to contact them to cancel order after one month and it still was not sent out.
